Company: FNB South Africa
Industry: Banking / Financial Services
Posted: Sep 8, 2025
Deadline: Sep 30, 2025
Job Type: Full Time
Qualification: Bachelors, National Certificate
Experience: 3 years
Location: Gauteng
City: Johannesburg
Field: Data, Business Analysis and AIÂ , ICT / Computer
Job Description
- Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed
- The business analyst is responsible for defining business needs for new and/or enhanced products, services or optimised business processes
Are you someone who has experience in:
- To review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives
- Using business analysis tools and techniques
- Participating in all phases of the system development life cycle
- A digital banking environment
- Requirements gathering and stakeholder management
- Engaging in new-to-build projects and enhancements
- Document and project management tools effectively (JIRA, Confluence)
- Out-of-the box thinking for creative problem solving and analysis
- Dynamic and collaborative approaches to develop value-adding solutions
Key Responsibilities:
- Assess, analyse and optimise end-to end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements.
- Facilitate and coordinate the end-to-end implementation of prioritised and approved projects.
- Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation.
- Develop, encourage and nurture collaborative relationships within business and/or across the FRG.
- Assess own performance through seeking timely and clear feedback and request training where appropriate.
- Develop new insights into situations and apply innovative solutions to make organisational improvements.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Compile reports that track progress and guide business to make informed decisions relating to building technical equipment.
- Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
You will have access to:
- Opportunities to network and collaborate.
- Challenging Work.
- Opportunities to innovate.
You’ll be an ideal candidate if you:
- Diploma/degree in IT or related field of study
- 3+ years related experience
End Date: September 12, 2025
