Branch Manager – Ladysmith at Sanlam Group

What will you do?

• Manage the achievement of business productivity, quality, manpower targets.
• Manage compliance and business risk.
• Manage the daily business operations.
• Manage and develop the performance of staff.
• Resolve escalated operational issues.
• Manage budgets.
• Allocate worksites or facilities.
• Manage changes within the business.
• Manage relationships with key stakeholders and clients.
• Talent and succession management.
• Ensure alignment to Treating Customers Fairly (TCF), in all business practices.
• Manager of managers.
• Worksite management and relationship building.

Education and Experience

• Grade 12
• Degree or a 3-year diploma in Finance/ Marketing/Business Management; or
• The recruit must have obtained a full qualification (120 Credits. at NQF level 4 would be required and
• NQF level 5 would be advantageous Categories B1 and B2) as per the FSCA’s list of recognised qualifications at the point of recruitment. 
• Must have RE5.
• RE1 is business requirement from the date of appointment.

Knowledge and Skills

• At least 5 years industry experience of which 3 years should be in management of sales. 
• Preference will be given to those with experience in insurance sales within the entry level market.

Personal Qualities

• Analysing
• Team Management
• Relating and Networking
• Adapting and responding to change
• Coping with Pressure and Setbacks
• Interpersonal sensitivity
• Adhering to principles and values
• Confidence and decisiveness
• Proactivity
• Planning and Organising
• Quality and detail orientation
• Persuading and Influencing
• Achieving personal and work goals and objectives
• Computer Literacy (MS Office)
• Treating Customers Fairly
• Strategic thinking