Company:
FNB South Africa
Industry: Banking / Financial Services
Deadline: Nov 30, 2025
Job Type: Full Time
Experience: 1 – 3 years
Location: Free State
Province: Phuthaditjhaba
Field: Sales / Marketing / Retail / Business Development
Job Description
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
Are you someone who can:
- Build and maintain strong relationships with clients.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyze customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner.
- Takes accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
You will be an ideal candidate if you possess the following:
- Higher Certificate NQF5 qualification – Banking
- 1-3 years’ experience in Client Services Support and delivery
End Date: November 20, 2025
