Company: The Prestige Cosmetics Group
Industry: Sales / Retail
Deadline: Not specified
Job Type: Full Time
Qualification: Matric
Experience:
Location: Western Cape
City: Cape Town
Field: Sales / Marketing / Retail / Business Development
Job Title: Beauty Consultant – Chanel
Purpose of the Role
- Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.
KEY RESPONSIBILITIES
ACHIEVE COUNTER SALES TARGETS
- Achieve monthly and annual set budgets
- Track counter and individual targets
- Sell and drive sales in order to achieve targets
- Assist in setting up and driving sales at Counter events
- Provide feedback on sales/counter related issues or concerns
BRAND MANAGEMENT
- Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
- Monitor competitor activity
- Know your in-store ranking
- Ensure that stock is merchandised according to merchandising guidelines
- Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
- Ensure that counter hygiene standards are maintained according to brand standards at all times
CLIENT EXPERIENCE
- Uphold and reinforce the Client experience standards
- Build relationships and loyalty with clients
- Drive increased customer data base (attraction of NEW customers)
ADMINISTRATION
- Complete daily tracking sheets and submit weekly to RDM
- Complete all progress reports required and submit timeously
- Complete and update client cards for all new and existing clients and file accordingly
TEAM WORK
- Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
- Support and assist new team members with onboarding and orientation
- Build relationships with respective retailer to achieve key outputs
COMPETENCIES
- Deciding and Initiating Action
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with pressure and setbacks
REQUIREMENTS/QUALIFICATIONS
- Matric certificate
- Previous retail and skincare experience
- Certificate in Beauty/Somatology is advantageous
