Company:
Sandvik
Industry: Oil and Gas
Deadline: Not specified
Job Type: Full Time
Qualification: Matric, National Certificate
Experience: 1 year
Province: Gauteng
City:
Field: ICT / Computer
Key Responsibilities:
- Develop an in-depth understanding of the product’s features, benefits, and applications to effectively communicate with customers and support sales efforts.
- Conduct thorough market research to analyze trends, identify gaps in the market, and understand user behavior. This helps in aligning the product with customer needs and expectations.
- Work closely with cross-functional teams, including sales, engineering, and customer support, to ensure that the product meets user needs and to develop strategies for product adoption.
- Provide training to sales and customer support teams about the product, ensuring they understand its functionalities and can effectively support customers.
- Engage directly with customers to gather feedback, understand their needs, and address any product-related queries to improve product offerings.
- Collect and analyze user feedback to identify areas for improvement and to inform future product development.
- Conduct product demonstrations for customers and stakeholders to showcase features and benefits to drive sales.
Your profile
- Grade 12 / equivalent qualification
- Diploma in Electrical Engineering or Electrical trade test
Advantageous
- Certificate in Facilitation and Assessment will be advantageous
- Qualification in Software Design or Process Control
- Relevant automation training as per Sandvik Factory Standards
- Level 1 and Level 2 System Specialist courses (automation, auto mine lite, full remote monitoring automation systems, underground tracking experience via scanning and WLan based), sub-system training courses provided by sub-suppliers + Networking training + VCM Control System Training).
- Exposure to underground or surface automation control system troubleshooting, maintenance, and process optimization
- Strong understanding of safety protocols in mining environments
- Computer literacy and proven understanding and experience with Information Technology systems and terminology
- At least 1-year practical experience in Automation System Support at a System Technical level
- Experience in CAN bus machine systems
- Proven PLC experience and training
- MS Project experience
- MS Visio experience
- Willingness to work on rotational schedules in remote mining locations
- English proficiency
- Valid driver’s license
Method of Application
Submit your CV and Application on Company Website: