OMF Direct Sales Consultant at Old Mutual

Job Description

• Responsible for telesales of Old Mutual Finance products to individual clients in the micro-lending mass market. Maintains relationships with internal and external stakeholders and adheres to business, process and compliance rules.
• Requires adaptability and the ability to perform under pressure as well as exceptional interaction, time management and telephonic skills. 

Client Service Delivery  

• Makes outbound calls in accordance with predetermined schedules and gathers relevant information.  

Receives inbound calls  

• Finalises call at point of contact where possible  
• Deals with clients queries via telephone in adherence with productivity standards  
• Finalises complete loan application telephonically 

Compliance  

• Adheres to service and quality standards. 

Marketing  

• Telesales of OMF products to individual clients. 

Personal Effectiveness  

• Accountable for productivity delivery through own efforts.  
• Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.  
• Accountable for individual sales targets, branch operations and service delivery through own efforts  
• Makes increased contributions by broadening individual skills.

Minimum Requirements 

• Grade 12  
• Minimum 6 months Sales / Call Centre experience within a Financial/Sales/Retail environment.  
• Client Focus  
• Gaining Commitment  
• Initiating Action  
• Ownership  
• Technical Knowledge 

Competencies 

• Collaboration (Relating) 
• Leading with Influence 
• Customer First 
• Execution 
• Strategic 
• Innovation (Perspective) 
• Personal Mastery (Learning) 

Skills

Competencies

• Communicates Effectively
• Customer Focus
• Ensures Accountability
• Instills Trust
• Interpersonal Savvy
• Optimizes Work Processes
• Plans and Aligns

Education

• Matriculation Certificate (Matric)

Closing Date

• 22 October 2025