Fixed Term Contract -Telesales Consultant Vitality – Park Square – KZN at Discovery Limited

Job Purpose

• This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Vitality telesales.

The successful individual will be required to perform on, but not limited to the following key outputs:

• Providing good quality service and good product knowledge to potential customers and Increase level of customer satisfaction.  
• Achieving a daily sales target of 13 sales per day and increase revenue.
• Processing each application on system after closing of a sale.
• Good lead conversion rate

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self-managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans
• PC literacy, email, word, excel

Qualification & Experience

Essential

• At least 1 – 2 years sales experience with outbound telesales environment
• Matric

Advantageous 

• VAP’S Product experience
• Tertiary qualification