Desktop Support Specialist (Gqeberha/PE) at Forvis Mazars Group

Company:

Forvis Mazars Group

Forvis Mazars Group

Industry: Banking / Financial Services

Deadline: Nov 2, 2025

Job Type: Full Time

Experience: 2 years

Location: Eastern Cape

Province: Port Elizabeth

Field: ICT / Computer

Job Description    

  • Forvis Mazars, a leading international audit, tax and advisory services firm, has a challenging opportunity available in our IT department based in Gqeberha/PE.
  • The person would be tasked with providing a support service to ensure that PCs (IT equipment), telephones, printers, cell phones and equipment are functioning optimally at all times.

Duties and Responsibilities    

  • Provide 1st and 2nd level support
  • Resolve and close IT incidents
  • Escalate unresolved incidents
  • Follow up on unresolved incidents
  • Setup new PCs for users and ensure that they are functional
  • Assist with the administration of the intranet
  • Provide user support training and coaching
  • Liaise with suppliers with regards to IT equipment

Minimum Requirements    

  • Minimum of 2 years’ experience in a desktop support environment within a corporate environment
  • Grade 12 qualification plus A+/N+/MCTS qualification
  • Skilled in the resolution of PC hardware problems
  • Skilled in the resolution of operating systems and application software problems
  • Be proactive
  • Focus on providing high levels of customer service
  • Be able to work as part of a team
  • High levels of quality and detail orientation
  • Be able to cope with pressures and setbacks

Closing Date    

  • 2025/10/31



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Senior Audit Manager at Forvis Mazars Group