Senior Transport Partner Operations Executive – France at AnyVan

What you’ll be doing:

• Leading the charge on positivity, running team huddles, setting daily goals, and keeping morale sky-high.

• Be the team’s subject matter expert, the one everyone turns to for tricky issues.

• Keep us on track with accurate reporting on attendance, punctuality, and productivity.

• Source and onboarding new Transport Partners for the French market.

• Train TP’s how to ace our app/portal and deliver moves to AnyVan standards.

• Manage partner accounts: answer queries, solve problems, and ensure they’re happy and compliant.

• Monitor performance and tackle challenges like late deliveries or low feedback.

• Negotiate rates and assign jobs, making sure we get the best deals while keeping partners motivated.

• Support customers on moving day, troubleshooting issues, resolving hiccups, and delivering great service.

• Handle admin like Proofs of Delivery, invoicing, and pricing (because details matter!).

• Work closely with other teams to make sure customers and partners always get the support they need.

We’re looking for:

• Fluent in French & English (spoken and written).

• Confident leading huddles, coaching, motivating teams, and stepping up as a go-to role model.

• You bring enthusiasm, resilience, and the hunger to succeed.

• You’re a strong communicator who can build rapport quickly.

• You’ve got a positive mindset and don’t give up when things get tricky.

• You pay attention to detail and learn fast.

• Strong problem-solving skills, quick on your feet when challenges pop up.

• Comfortable negotiating and building strong partner/customer relationships.

• Able to commute to our offices in the CBD in Cape Town.