Company:
Standard Bank Group
Industry: Banking / Financial Services
Deadline: Not specified
Job Type: Full Time
Qualification: Bachelors, Higher National Certificate, Matric, National Certificate
Experience: 1 – 5 years
Province: Western Cape
City:
Field: Banking
Job Description
- We are seeking a skilled and customer-focused Universal Banker to join our team in Hermanus, South Africa. As a Universal Banker, you will play a crucial role in providing comprehensive banking services to our clients, driving sales growth, and ensuring exceptional customer satisfaction.
- Deliver a wide range of banking services to Personal, Prestige, and Private Banking clients, including account openings, transaction processing, and product inquiries
- Develop and execute effective sales strategies to meet and exceed targets for various banking products and services
- Conduct thorough assessments of client needs and provide tailored financial solutions
- Process client account activities, including statements and debit order information, with precision and efficiency
- Ensure compliance with all relevant banking regulations and internal policies
- Collaborate with team members to achieve branch goals and maintain high service standards
- Continuously expand product knowledge and stay updated on industry trends and regulatory changes
- Identify opportunities for cross-selling and upselling banking products to existing clients
- Resolve client queries and concerns promptly and professionally
- Contribute to a positive and productive work environment
Qualifications
- Matric ,Diploma/Degree
- FAIS Regulatory Exam (RE5) level 1 certification ( Must Have )
- National Certificate in Banking (NQF5 FAIS-recognised qualification or above)
- 1-5 years of experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles
- Proven track record of meeting or exceeding sales targets through effective cross-selling and upselling of banking products
- In-depth knowledge of banking operations, including account management and transaction processing
- Strong understanding of banking products, policies, and regulatory compliance
- Excellent problem-solving skills with a focus on delivering exceptional customer service
Method of Application
Submit your CV and Application on Company Website:
