⚠️ Oops! It seems this job from Standard Bank Group has expired.
View current and similar jobs using the button below:
Company:
Standard Bank Group
Industry: Banking / Financial Services
Deadline: Not specified
Job Type: Full Time
Qualification: Bachelors
Experience: 5 – 7 years
Province: Gauteng
City: Johannesburg
Field: Banking, Finance / Accounting / Audit
Job Description
- To proactively manage and retain Business Banking clients within the relevant segment by driving inactive new-to-bank (NTB) activations, addressing service failures, and enhancing client engagement.
- The role focuses on strengthening client relationships, entrenching banking solutions, and reducing attrition through data-driven insights and targeted interventions.
Qualification
- Business Commerce Degree
Experience
- 5-7 years extensive experience in Business Banking, with a deep understanding of the financial needs and challenges faced by Subject Matter Experts and enterprise clients
- Proven client relationship management and retention strategy experience
- Skilled in-service recovery and resolving client complaints effectively
- Comfortable using data and insights to identify at-risk clients and drive engagement
- 5-7 years experience in collaborating with cross-functional teams (e.g., Relationship Managers, Product, Operations etc.)
- Require Relationship Manager experience in the Growth segments
