Operations Coordinator at Lactalis South Africa

Job Description    

• Join Lactalis South Africa at our Centurion Gauteng Office and take on the challenge of an Operations Coordinator. This exciting career opportunity offers you the platform to apply your strong business acumen and operational expertise to help drive the company’s next phase of growth in South Africa.
• In this role you will oversee and manage the day-to-day operations of our 3PL (third-party logistics provider) ensuring seamless warehouse and distribution activities.
• You will play a key part in aligning daily execution with Lactalis’s strategic objectives supporting efficiency service excellence and cost control across the supply chain.

Required Skills    

• Minimum Bachelor’s degree (Supply Chain discipline)
• 4-6 years’ relevant experience in various supply chain operations in either multi-national(s) or major South African organizations
• Ability to work independently and in a team, tenacious and able to work under pressure.
• Excellent communication skills, assertive and strong reporting skills.
• Dynamic and active stakeholder management
• Influencing skills
• Conflict management and resolution
• Supply Chain/Logistics Principles
• Strong negotiation skills
• Good verbal and written communication skills
• Must be a self-starter and strive for perfection
• Must have a valid SA drivers’ licence

Duties & Responsibilities    

• Oversee daily operations to ensure smooth and efficient execution of Sanulac and Vista Business.
• Manage RTS from 3PL warehouse to Clayville Warehouse.
• Capture RTS orders in Rapid trade and Faster Order Capture.
• Capture and manage internal stock transfers between internal warehouses.
• Ensure high customer service level through coordination and collaboration with 3PLs.
• Peak periods and holiday planning with 3PLs.
• Plan 3PL visits in line with SLA requirements.
• Ensure cost control is monitored and adhered to.
• Manage 3PL distributor performance according to SLA.
• Auditing of 3PL processes, safety, quality, and documentation to ensure 100% compliance
• Proactive and frequent communication to improve visibility of operations to stakeholders
• Travel as required within the 3PL network to fulfil operational responsibilities.
• Oversee claims process to ensure all customer claims are settled within agreed timelines 

Closing Date    

• 2025/09/25