Primary School Receptionist – SPARK Blue Downs – 2025 at SPARK Schools

Responsibilities:

Front Office & Visitor Management

 Greet and welcome all scholars, families, visitors, and stakeholders with professionalism and warmth

 Manage visitor sign-ins and ensure adherence to school safety and security protocols.

 Answer all incoming calls and emails and direct queries to the relevant staff member in a timely manner.

 Maintain a tidy and professional reception area that reflects SPARK Schools’ culture and values.

 Provide school tours to prospective parents and serve as a liaison during the enrolment process, including collecting personal documentation for enrolment files.

Parent Communication & Support

• Field parent queries regarding enrolment processes, documentation, and status updates.
•  Respond to and assist with queries related to school fees, including payment channels, due dates, and account references.
•  Schedule and coordinate parent-teacher meetings or appointments upon request.
•  Provide information about school events, term dates, and school policies.

Scholar Support & Sick Bay Oversight

•  Monitor and care for scholars in the sick bay, following school health protocols.
• Maintain accurate records of scholar incidents, illnesses, or injuries, and report to the School Operations Coordinator and relevant staff.
•  Communicate with parents regarding scholar health incidents or early dismissals.

Administrative & Operational Support

•  Maintain front office records, including attendance and scholar sign-in/out logs.
•  Distribute school notices, letters, and report cards as required.
•  Assist with procurement, stock-taking, and inventory of office and first-aid supplies.
•  Receive and distribute school deliveries and mail.
•  Provide general clerical support (filing, printing, photocopying) to school leadership and staff.
•  Serve as the liaison for parents seeking enrollment or financial assistance by providing access to school telephones and offering support as needed.

Event & Logistics Coordination

•  Support logistics and communication for school events, parent orientations, and open days.
•  Provide on-the-ground support during major school functions and help coordinate guest check-ins.

Qualifications:

The ideal candidate will possess the following qualifications:

•  National Senior Certificate (Matric) – Required
•  Certificate or diploma in Office Administration or related field – Advantageous

Experience:

• 1–2 years’ experience in a receptionist, administrative, or customer service role
• Experience in a school or educational environment is highly advantageous