Company: takealot.com
Industry: Sales / Retail
Deadline: Not specified
Job Type: Full Time
Qualification: Matric
Experience: 3 – 5 years
Location: Western Cape
City: Cape Town
Field: Insurance
Job Title: Order Fulfillment Claims Controller
- Takealot.com, a leading South African online retailer, is looking for a highly talented entry level Order Fulfillment Claims Controller to join our team in Cape Town.
- We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
- This role reports to an Order Fulfilment Manager.
Your responsibilities will include:
- Supervising and leading a team of claims administrators to ensure timely and accurate processing of claims.
- Reviewing and auditing claims files for completeness and accuracy.
- Resolving escalated issues and inquiries stakeholders Collaborating with other departments to streamline processes and improve overall processes.
- Analyzing claims data and preparing reports for management review.
- Implementing and enforcing best practices and procedures related to claims administration.
Qualifications & Experience:
- Matric or National (vocational) certificate
- 3 to 5 years minimum proven experience in an administrative role, preferably in insurance, finance ,Supply Chain
- Ability to prioritize tasks and manage multiple deadlines effectively.
Attributes required:
- Exceptional analytical and problem-solving skills.
- Excellent communication, interpersonal, and leadership skills.
- Strong organizational skills and attention to detail.
