Company: Absa Group Limited (Absa)
Industry: Banking / Financial Services
Deadline: Sep 30, 2025
Qualification: Bachelors
Experience:
Location: Gauteng
City: Johannesburg
Field: Customer Care, Insurance
Job Title: Short Term Insurance Retentions, Customer Service, Consultant (FAIS)
Job Summary
- To deliver dynamic customer service by answering incoming calls timeously, resolving customer queries and upselling other idirect Insurance products on offer. Offer financial advice to the customer and handle retentions.
Job Description
- Customer satisfaction, call resolution, quality assurance of service and calls, and compliance.
- FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service): FSCA-Approved Qualification Regulatory Exam for Representatives (RE5) Experience As Per the FAIS Act Product Specific Training once Onboarded Class Of Business Training Continuous Professional Development Attest To Honesty, Integrity, and Good Standing
Education
- Further Education and Training Certificate (FETC)
End Date: September 12, 2025
