Company:
Fidelity Services Group
Industry: Security
Deadline: Not specified
Job Type: Full Time
Experience:
Location: KwaZulu-Natal
Province: Durban
Field: Administration / Secretarial
Job Description
Key performance area:
- Answering Switchboard and direct calls
- Customer liaison and telephonic enquires
- Attend to visitors and job applicants calling at the office
- Aim for first time resolution
- Ensure that daily target are achieved – on quality and quantity
- Customer focus
- Interpersonal savvy
- Approachability
Qualifications, experience and other competencies
- Matric Certificate.
- Minimum of PSIRA Grade C
- NKP registered
- Proficiency in Microsoft Word, Outlook, SAP as well as Excel
- Strong command of English
- Ability to liaise professionally with personnel at all levels
- Must be able to work under pressure
- Own transport is essential
- Must reside in Balito/ Inanda or surrounding areas.
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