Manager – UI UX Designer.MTN Software Solutions at MTN

Job Description

• Drive Sprint Success: Continuously improve squad outcomes by delivering high-impact design work within time-boxed sprints.
• Uphold Design Excellence: Maintain exceptional design quality across all platforms and products, ensuring consistency and innovation.
• Collaborate for Impact: Work closely with stakeholders to ensure accurate and effective implementation of design concepts that align with business goals.
• Lead with Insight: Conduct user research, gather actionable insights, and translate findings into intuitive and user-centered design solutions.
• Promote Best Practices: Champion design standards, quality assurance processes, and research methodologies within the squad.
• Enable Agile Ways of Working: Facilitate and embed agile practices into the design process, ensuring seamless collaboration and iterative delivery.
• Elevate User Satisfaction: Consistently meet and exceed agreed customer satisfaction levels through thoughtful, impactful design.

Responsibilities

• Establish and promote design frameworks and guidelines to ensure consistency and high quality across products and platforms along with the Group Strategy & Design Senior Manager
• Lead the design and development of user interfaces and user experiences for software products and applications, ensuring they meet high standards of usability and aesthetics
• Articulate design concepts and decisions to stakeholders, including executives, product managers, and developers and use storytelling and data to support the design choices
• Lead in-depth user research efforts, such as ethnographic studies, usability testing, and competitive analysis to gather insights on user behavior and needs
• Build interactive prototypes to test and validate design ideas by leveraging various design tools such as Figma, Adobe XD, or InVision
• Develop, implement, and maintain design systems and component libraries to ensure consistency and efficiency in design practices
• Organize and lead workshops and design sprints with stakeholders to align on project goals and generate ideas
• Define persona maps to reflect user segments and develop user journey maps that illustrate how users interact with products across different touchpoints
• Conduct thorough design reviews to ensure adherence to design standards, usability, and aesthetic quality and oversee the quality assurance process to verify the accuracy the design concepts implemented
• Utilize project management tools such as Jira, Asana, Trello etc. to enable smooth tracking of tasks and to assign responsibilities among the squad
• Provide regular updates and reports on design progress, challenges, and achievements to stakeholders and highlight the key findings, design decisions, and impact on project goals
• Encourage learning, knowledge sharing, and the adoption of new technologies and methodologies to enhance processes and drive innovation
• Foster collaboration between development, operations, and other teams involved in the UI/UX design process
• Assess feedback from team members, and track improvements in team performance and skills development

Qualifications
Education:

• Bachelor’s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or related field
• Relevant industry certifications e.g., Certified UX Designer, Human-Computer Interaction Certification
• Post graduate degree in related field (preferred)

 
Experience:

• 7+ years of relevant working experience
• Minimum of 5-6 years of experience in UI/UX design, with a proven track record of delivering successful design projects
• Expertise in design initiatives and collaborating closely with product and development teams
• Experience in creating and implementing user-centric design solutions in a professional environment
• Experience of working in a dynamic, fast-paced environment

Skills:

• Proficiency in user experience (UX) and user interface (UI) design
• Proficient in using design software (e.g.: Figma and other tools)
• Strong knowledge of design principles, design methodologies, and tools
• Strong understanding of front-end development technologies e.g., HTML, CSS, JavaScript and their impact on design implementation

Apply Before12/10/2025

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