Store Manager (45hr) – Jet – Thulamahashe at TFG (The Foschini Group)

Job Description
Key Responsibilities:

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
• Managing stock losses to ensure shrinkage is in line with the Company standard. 
• Driving turnover to ensure achievement of targets.  
• Ensures the team executes operational excellence through a customer-centric mind set.  
• Generating high levels of motivation and commitment within the store. 
• Ensure store staff implement merchandising strategy and standards. 
• Managing team schedule effectively. 
• Staff training and development. 
• People management, including recruitment, employee relations, performance management.
• Controlling expenses. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Manage risk within the store. 
• Inventory management (replenishment of stock and meeting customer demands). 
• Financial oversight – making sure store finances are taken off in the store. 

Qualifications & Experience:

• A Matric certificate.
• A relevant tertiary qualification would be advantageous.
• Must have 1-2 years Store Management/Leadership Experience. 
• Must have experience in driving sales to increase store profit.

Skills:

• Builds Customer Loyalty.
• Customer Service Delivery.
• Customer-Focused Approach.
• Effectively Presents Solutions.
• Initiates Compelling Sales Conversations.
• Knows the Buying Influences.
• Manages Resistance.
• Managing the Sales Process.
• Navigates Customer Challenges.
• Negotiation & selling.
• Policy & procedures.
• Strategic Sales Planning.
• Leadership. 

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