Company:
Standard Bank Group
Industry: Banking / Financial Services
Deadline: Not specified
Job Type: Full Time
Experience: 1 – 2 years
Location: Northern Cape
Province:
Field: Banking
Job Description
- To attend to any cash related matter (e.g., walk-in customers, ATM’s) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
- Minimum Qualification:
- NQF Level 5 or equivalent in Banking, Finance, or related field
- Experience Required:
- Client Coverage
- Personal and Private Banking
- 1-2 years Branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs
- Familiar with the legal aspects regarding cash handling
- Knowledge of other departments and their functions within a branch
- Demonstrated experience in customer service and relationship management
- Proficiency in cash reconciliation and balancing
- Experience with banking software and cash management systems
Skills and Competencies:
- Excellent numerical and analytical skills
- Strong attention to detail and accuracy
- Effective communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Proficiency in Microsoft Office suite, particularly Excel
- Knowledge of anti-money laundering (AML) and know your customer (KYC) procedures
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding & Product Knowledge (Consumer Banking)
- Processing
Explore More
[social_share_buttons]
