Graduate: Operations Excellence at DHL Supply Chain

Role Outline

• A dedicated individual eager to take on new responsibilities and gain valuable experience for future opportunities. Responsible for executing all assigned loading and off-loading tasks in accordance with delivery procedures. Committed to following instructions provided by the Team Leader and Managers. Ensures accurate fulfilment of all delivery instructions and tasks assigned. Always strives to uphold the integrity of the company.

Key Responsibilities

• Learn & adhere to clear understandings of the clients’ requirements.
• Build the knowledge & experience to ensure the correct use of equipment and to timeously report any defects.
• To report and record any non-conformity with regards to customer merchandise.
• To work within operating areas as determined by management and the needs of the business.
• When carrying out duties – adapt to following operating procedures and safe working practices.
• A strong ability to leverage data for informed decision-making and analysis.
• A commitment to accuracy and thoroughness in all tasks undertaken.
• A proactive approach to seeking enhancements in processes and outcomes.
• A solid grasp of supply chain operations and their intricacies.
• While not necessarily an expert in a specific area, a desire to gain exposure to various aspects of the business in a multitasking environment.
• Willingness to get involved in tasks, even if they fall outside of primary responsibilities.
• A commitment to promoting standardization across processes to improve efficiency and consistency.

Qualifications & Requirements

• Matric.
• Degree in Supply Chain/Engineering.
• Strong analytical skills with a focus on data-driven decision-making.
• Proficient in Power BI.
• Committed to fostering a culture of continuous improvement.
• Solid understanding of supply chain processes.
• Open to gaining experience across multiple areas, thriving in a multitasking environment.
• Willing to engage in hands-on tasks, even those outside of core responsibilities.
• Passionate about driving standardization initiatives.
• DPDHL Core Competencies & Skills
• Detail-oriented with a commitment to accuracy.
• Sound Interpersonal skills and strong analytical ability.
• Effective communication skills.
• Ability to work with and communicate with all the role players, Internal & External Customers, Principles, Transship operations.
• Ability to understand and accurately carry out instructions.
• Strong analytical skills.
• Maintains effective relationships with customers.
• Develops and delivers high quality / innovative products, services or solutions.
• Focuses on customer needs and gains their commitment.
• Gains management / colleague support to meet customer needs.
• Ensures strategies / plans are aligned and reflect others’ views.
• Develops strategies / plans aligned to broader organizational strategy.
• Communicates strategy.
• Establishes clear, challenging and achievable objectives.
• Aligns resources and the organization within own area of responsibility to achieve objectives.
• Regularly reviews and communicates progress against objectives and adjusts as needed.
• Champions continuous improvement and innovation.
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
• Provides employees, colleagues and business partners with candid and regular feedback.
• Provides employees with development opportunities.
• Supports employees with career opportunities.
• Inspires others to develop themselves.
• Conveys a clear sense of personal goals and values.
• Actively seeks feedback to improve performance.
• Develops new skills and modifies behaviors based on feedback.
• Takes personal responsibility for career and development.

Languages

English – verbal and written.