Protection Services Manager at Hire Resolve

Description:

• Hire Resolve’s Client is currently looking for an experienced Protection Services Manager to join their mining company based in Gauteng. You will be responsible for overseeing and standardising investigative practices, security intelligence activities, and reporting platforms across the organisation to prevent, detect, and mitigate organised crime and security risks.

Responsibilities:

• Ensures the standardisation and consistent application of investigative methodologies and governance principles across the Group.
• Consolidates investigation outcomes into strengthened control environments through updated policies, minimum security standards, standard operating procedures, and risk mitigation initiatives.
• Establishes and maintains collaborative partnerships with law enforcement agencies, prosecuting authorities, and private entities to combat syndicated criminal activity.
• Leads, manages, and provides oversight to the Syndicated Metals Theft Units to prevent and disrupt high-risk crime.
• Supports executive leadership with Group-level protection mandates, including responsible sourcing, anti-money laundering efforts and aligned ESG initiatives.
• Oversees the Group’s anonymous reporting platforms, ensuring case allocation, investigation progress tracking, and closure within required timelines.
• Reviews, controls, and ensures the quality of investigative and operational reporting, including close-out reports, COO submissions, and Board presentations.
• Provides oversight and governance for informer registration, administration, verification processes and rewards.
• Manages Public-Private Partnership (PPP) programmes aligned to crime prevention and operational compliance.
• Administers and governs the Group’s TOA (Tip-Off Anonymous) reporting and case management platform

Requirements:

• Grade 12
• Degree/Diploma in Security Management or Policing
• 15 years’ experience in General, Priority, or Commercial investigations with 8 years’ at management level.
• Proven ability to lead investigative units, manage high caseload volumes, and coordinate multidisciplinary investigative teams.
• Strong working knowledge of relevant legislation, regulations, and industry compliance frameworks.
• Experience collaborating with external stakeholders, including law enforcement and prosecuting authorities.
• Valid Driver’s License