Store Floor Manager – Truworths Ngebs Mall at Truworths

Job Description    

• The floor manager is someone who is passionate about fashion and contributes to the visual appeal of the store through ensuring seasonal MBP is implemented.
• This person drives sales through ensuring all promotions are effectively displayed and motivates staff to drive turnover through their selling skills.
• This individual is conscientious and security conscious while having excellent customer service skills.

Key Responsibilities    

• Day-to-day running of the store
• Implementing MBP
• Maintaining the visual appeal of the store
• Implementing seasonal MBP updates
• Conducting daily, weekly and monthly checklists
• Daily window checks
• Make sure that staff adhere to the policies and procedures
• Conduct spot checks at the fitting room
• Staff planning
• Controlling expenses
• Ensuring that staff works in a healthy and safe environment
• Giving regular feedback to both staff and line manager
• Staff training
• Driving promotions in the store
• Alarm test
• Fire evacuation drills
• Refuse checking
• Daily meeting with staff
• Conducting PDD with staff
• Recruiting weekly
• Flexi timers
• Implementing IR discipline
• Appraisals

Qualifications and Experience    

Experience / Knowledge:

• 3 – 5 years’ experience in a similar role
• Previous store manager experience
• Computer literacy and excellent admin skills
• Numerical and analytical skills
• Good knowledge of MBP and fashion focused
• Good interviewing, recruiting and training skills
• Performance management and IR skills

Competencies    

• Retail business acumen and target driven
• Good planning and organisational skills
• Strong leadership and motivational skills
• Good people skills and customer relations
• Security conscious and self-motivated

Closing Date    

• 2025/11/20