Company:
Forvis Mazars Group
Industry: Banking / Financial Services
Deadline: Dec 3, 2025
Job Type: Full Time
Experience:
Location: Western Cape
Province:
Position Overview
- The Global LMS Administrator plays a key role in enabling learning across Forvis Mazars by managing the end-to-end operations of our Learning Management System (LMS).
- As part of the Group Learning team, this role supports the digital learning ecosystem, provides technical and functional expertise, and collaborates with global stakeholders to ensure the LMS meets evolving business and talent development needs.
Duties and Responsibilities
Platform Administration & Support
- Provide first and second-line support to local LMS administrators and end users
- Troubleshoot and resolve technical issues, liaising with IT and external vendors as needed
- Maintain LMS configuration, content structure, and user access across countries
- Ensure platform stability, usability, and compliance with data protection and accessibility standards
Training & Enablement
- Train local administrators on LMS functionalities, processes, and best practices
- Onboard new countries and guide HR and training leaders on LMS capabilities
- Build and nurture a global community of LMS administrators and superusers
Content & Collaboration
- Collaborate with content creators and instructional designers to ensure compatibility and consistency
- Support the creation and deployment of virtual, self-paced, and digital learning content
- Partner with business and learning teams to align LMS usage with development goals
Reporting & Analytics
- Create and maintain reporting structures and dashboards in collaboration with data analytics teams
- Monitor system usage and learner engagement to inform continuous improvement
- Provide insights on completion rates, performance metrics, and learning impact
Project Management & Innovation
- Contribute to learning technology projects and enhancements
- Support system upgrades, testing, and rollout activities
- Stay informed on LMS trends and recommend improvements to enhance user experience
Minimum Requirements
Qualifications
- Bachelor’s degree in Information Systems, Education, Human Resources, or related field
- Prior experience in LMS administration and training delivery
- Experience working in a global, matrixed organization is highly preferred
- Strong communication skills in English – written and verbal
- Excellent analytical and problem-solving abilities
- Project management skills and structured approach to work
- Passion for digital learning and emerging technologies
- Ability to work independently and collaborate across cultures and time zones
- Customer-focused and service-oriented mindset
Closing Date
- 2025/11/14