Operations Manager (JHB East Rand) at Econo Foods

PURPOSE OF THE ROLE

• The Operations Manager ensures efficient and effective operations at the Econofoods Distribution Centre. The role is hands-on and responsible for overseeing all warehouse activities that will be rotated during the day and night shift, including inbound receiving, replenishment, picking, dispatch preparation, and stock integrity.
• This role requires strong leadership, operational expertise, and a commitment to safety and quality assurance, ensuring that the warehouse is fully operational for the day shift to hit the ground running.

KEY RESPONSIBILITIES

Operational Oversight:

• Manage all warehouse operations during shifts, including receiving, replenishment, picking, and staging.
• Ensure smooth handover processes between day and night shifts.
• Monitor and report on shift performance, highlighting risks or delays.

Team Leadership:

• Lead, supervise, and develop a team of warehouse operators across various functions.
• Monitor staff attendance and timekeeping.
• Address team issues and motivate for peak performance.

Warehouse & Inventory Management:

• Oversee stock rotation (FIFO), temperature control, and bin accuracy.
• Ensure accurate capturing of stock movements in the WMS.
• Coordinate and verify nightly stock counts and adjustments.

Safety & Compliance:

• Enforce all PPE and safe working practices on shift.
• Ensure adherence to food safety, hygiene, and equipment use protocols.
• Conduct safety checks and audits and report any incidents or non-conformances.

Customer Focus & Quality:

• Maintain high standards for order accuracy and loading readiness.
• Investigate any picking discrepancies or damage occurring on shift.
• Ensure pre-loads are correctly staged and trucks are prepared for on-time morning dispatch.

Reporting & Communication:

• Provide performance updates and KPI tracking.
• Maintain clear communication with the day Logistics Manager and other stakeholders.
• Capture key incidents or observations in shift handover documents.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills – living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.

CLOSING DATE               

• 25 November 2025