Pool Technician at One&Only Resorts

Job summary

• The primary purpose of a pool technician is to perform regular cleaning and maintenance tasks, including testing and balancing water chemistry, inspecting equipment, and diagnosing and fixing system malfunctions.
• Pool technicians must ensure that all services meet health and safety standards and that clients are satisfied with the upkeep of their pool. 

Responsibilities and duties

A pool technician’s day-to-day responsibilities typically include:

• Water chemistry: Regularly testing and adjusting chemical levels, such as pH, chlorine, and alkalinity, to ensure the water is safe, sanitary, and balanced.
• Cleaning: Performing regular cleaning tasks, including skimming debris from the surface, vacuuming the pool bottom, and brushing the walls to remove algae.
• Equipment maintenance: Inspecting, maintaining, and troubleshooting pool equipment, such as pumps, filters, heaters, and chlorinators, to ensure proper function.
• Repairs: Diagnosing and repairing equipment malfunctions, leaks, and structural issues. Technicians may also be responsible for replacing faulty parts, such as underwater light fixtures.
• Installations: Assisting with the installation of new pools or equipment for both residential and commercial clients.
• Record-keeping: Maintaining accurate records of maintenance activities, chemical levels, and repairs performed.
• Customer service: Communicating with clients in a friendly and professional manner to provide updates, explain maintenance needs, and answer questions. 

Qualifications and skills

To be an effective pool technician, candidates should have:

• Education: Pool Operator Certificate/ Relevant Training and/or experience
• Technical knowledge: A solid understanding of water chemistry, filtration systems, and pool mechanics is essential.
• Problem-solving: Strong troubleshooting skills for diagnosing and resolving equipment issues.
• Physical stamina: The ability to perform physical tasks, including lifting heavy equipment, and to work outdoors in various weather conditions.
• Communication skills: Effective communication is needed to interact with clients and other team members.
• Work ethic: The capacity to work independently on a route or collaboratively as part of a team, while remaining detail-oriented and organized.
• 3 years pool experience required