Sales Executive at Volvo Group

Job Purpose

• The Used Trucks Sales Executive is responsible for driving retail sales of pre-owned commercial vehicles, with a strong emphasis on developing new customer bases and exploring international/export opportunities. This role is exclusively focused on end-user (retail) transactions and strictly excludes dealer-to-dealer sales. The incumbent will manage the full sales cycle—from generating leads and handling inquiries to securing payments and ensuring compliance with company and regulatory standards. The focus is on Target Pricing.

Job Objective:

Sales & Customer Acquisition

• Drive retail sales of used trucks by identifying and converting new business opportunities.
• Proactively develop a new customer base according to defined regions.
• Identify and capitalize on export market opportunities in defined regions.
• Promote internal products (Financial Products and Service Contracts) and increase penetration.
• Have Product knowledge and specifications understanding to identify specific customer needs.
• Provide superior customer service and brand loyalty.
• Have multiple brand knowledge.
• Customer Relationship Management.
• Build and maintain long-term relationships with customers to encourage repeat business and referrals.
• Guide customers through the purchase journey, which may include vehicle selection, inspection, test drives, and finance options.

Sales Administration & Delivery

• Ensure all sales documentation is accurate, complete, and aligned with compliance protocols.
• Facilitate vehicle deliveries, including coordination with logistics, handovers, and post-sale support.
• Secure full and timely payments from customers before delivery.
• Conduct KYC, credit, and compliance assessments for all new customers under company policy.
• Collaborate with internal departments (finance, workshop, compliance, logistics) to ensure smooth transaction flow.
• Generate weekly/monthly reports on pipeline, performance, and customer feedback.

Key Exclusions:

• No dealer-to-dealer sales. This role is exclusively focused on end-user/retail and export customers.
• Not office bound – Customer and hunting for more business – Extensive Travel requirement.
• Who are you?
• Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

Qualification & Job Experience:

• Formal qualification in Sales and Marketing (essential).
• Technical diploma (desirable).
• 5 – 8 Years sales experience, preferably commercial truck sales.
• Maximum experience in vehicle/Used truck sales.
• Knowledge of local and international compliance requirements.
• Code EC (14).
• Experience with CRM systems and Microsoft Office.
• Additional languages an advantage.

Key Competencies

• Proven experience in used vehicle or truck sales, must be in a retail-focused environment.
• Ability to negotiate effectively and close deals confidently.
• Customer-centric with exceptional communication and interpersonal skills.
• Organized and detail-oriented with excellent follow-through.
• Self-motivated, target-driven, and capable of working independently.

Working Conditions

• Regular field travel for customer visits. Not office-bound.
• Performance-based role with pressure to meet sales targets.

Closing Date: November 4, 2025