SARS Seasonal Workers 2018

The South African Revenue Service seeks seasonal workers to handle tax related customer queries within a Branch or Contact Centre in compliance with SARS policies and procedures.

Requirements
Education:

  • Grade 12 or any NQF 4 certificate
  • 3 years customer service experience in a face-to-face / contact centre / call centre environment
  • Customer Service Certificate will be advantageous
  • Knowledge of SARS products will be advantageous

Knowledge And Skills:

  • Stakeholder engagement
  • Customer Relationship Management
  • Administrative Support
  • SARS system products
  • Tax knowledge
  • Basic IT Support
  • Building sustainability
  • Attention to detail
  • Planning and Organising
  • Standard system products
  • Organisational Awareness
  • Fairness
  • Integrity
  • Accountability
  • Excellent interpersonal and communication skills

Duties

  • Communication of transactional outputs and queries in area of work according to policies and quality requirements.
  • Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
  • Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
  • Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
  • Report on transactional and process activities within set guidelines to provide timely information for decision making.
  • Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
  • Ensure that all walk-in tax related queries/or telephonic inbound/outbound queries are promptly, effectively & efficiently resolved.
  • Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
  • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
  • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
  • Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.
  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Ensure client satisfaction by delivering a service that is consistent, seamless and error free.

How To Apply
Click here to apply online

Closing: 17 May 2018

Employment Equity:
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process. It is the applicant’s responsibility to have all foreign qualifications evaluated and verified by the South African Qualification Authority (SAQA) and proof thereof must be attached. Successful candidates will be subjected to personnel suitability checks including pre-employment screening, vetting and integrity assurance testing and will be further required to declare their private interests on an annual basis. Appointment is subject to a positive outcome of the relevant checks.

Putting our people first is an integral part of SARS business strategy. In support of this and our ongoing evolution towards becoming the best employee-centric employer in South Africa, our Human Resources strategy aims to create a high performing environment for our people by role modelling and embedding the right behaviours and values.

SARS LEARNERSHIPS

If numbers, accounting, and finance give you pleasure then working at SARS may be a great place to start your career. SARS stand for South African Revenue Services and is a division of the Government. SARS learnerships are offered for accounting, economics, law and more. Not only are they responsible for collecting different taxes but also have to ensure all tax laws are upheld and complied to.

This Government department aims to always be transparent and client orientated. Their core functions are to collect all duties, taxes, and levies, to enable trade, to safeguard against corruption and illegal import or export of goods, services and more. They also offer advice to the Minister of Finance on matters concerning revenues. The SARS aims to boost economic growth find ways to improve the finances of all citizens and social expansion.

SARS career fields:SARS has a selection of career fields for you to consider as part of their learnership program. Below we have compiled some of these career fields for you to look at. Most of their available learnerships are in the financial career fields.

  • Human Resources
  • Internal Auditing
  • Commercial Law
  • Economics
  • Finance
  • Accounting
  • Business Statistics
  • Forensic Accounting

SARS learnerships are usually for 18-months to 36-months and successful candidates will receive a monthly allowance for this period. Permanent positions with SARS is not guaranteed but if there is an opening in their branches learnership candidates may be considered.

SARS Learnerships Requirements

To join this dynamic learnership program offered by SARS you need to comply with all the stipulations as set out. Here is a list of the basic requirements you will need to meet to be eligible for a learnership with SARS.

Basic learnership requirements:

  • All applicants who as citizens of South Africa
  • Candidates with a Matric or Grade 12 certificate
  • All applicants with a legal ID book or document
  • Candidates who are proficient in English (read, write & speak)
  • All applicants who have good accounting or mathematical scores
  • Candidates who have a diploma or degree in specified fields

People with a disability may also apply, however, they must provide a medical certificate stating the disability.

SARS Learnerships Application

SARS learnerships application online can be accessed by login into the 

SARS Website

.  You can also enquire about their learnerships by sending an email to graduate@sars.gov.za.

You must only provide certified copies of all documentation and not submit your originals. Failure to supply documentation, submit the application on time or not completing the application in full will result in disqualification of your application. All contact detail must be current and working.

SARS Learnerships Closing Date

 Each department of SARS has their own closing date for available learnerships. Consequently, these mostly differ and is advertised when the learnership is made accessible. If you meet all the requirements and would like to apply for a learnership with SARS, you may do so once applications open. Good luck to all.

Ops Specialist Health and Safety at South African Revenue Service

About the Position

EXTERNAL ADVERTISEMENT

Closing date for applications: 29 August 2017

Reference Number : HR022

Job Title : Ops Specialist: Health and Safety

Position Reports to : Manager: Health and Safety

Division : Human Capital & Development

Location : Durban

Advert Date : 21 August 2017

Job Purpose

To control, sustain and manage the roll-out, implementation of the SHE program regionally in order to create and maintain a safe and secure environment for SARS employees, visitors, contractors as well as taxpayers..

Job Objectives

Process

  • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
  • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
  • Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
  • Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
  • Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
  • Provide specialist input through the investigation of opportunities for operational and multiple process, product and risk optimisation.
  • Conduct office inspections to ensure adherence to published standard operating procedures and make recommendations for changes.
  • Advise management on occupational safety issues at ports of entry.
  • Promote communication between office management, SARS employees and taxpayers with respect to functional matters.
  • Provide advice and support to volunteers that perform duties over and above their normal job.
  • Check completeness, validity, relevance and corrective actions where necessary, in order to maintain set standards and achieve set objectives.
  • Conduct risk assessments of all offices in the region, identity vulnerabilities and introduce safeguards.
  • Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.

Governance

  • Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
  • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies

People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
  • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural Competencies

  • Accountability
  • Analytical Thinking
  • Attention to Detail
  • Building Sustainability
  • Commitment to Continuous Learning
  • Conceptual Ability
  • Developing Others
  • Fairness
  • Integrity
  • Organisational Awareness
  • Problem Solving Analysis
  • Respect

Technical Competencies 

  • Governance, Ethics and Values
  • Occupational Health and Safety
  • Process Governance

Education and experience

Relevant Bachelor’s Degree/ Advanced Diploma (NQF 7) and 5 -7 years’ experience in a similar environment (Health and Safety), of which 2-3 years’ ideally at functional specialist level

The ideal candidate will have the following competencies:

Ability

  • advise and consult with specified personnel
  • develop relevant reports and recommendations
  • evaluate staff performance
  • implement relevant policies and procedures
  • Correctly apply policies, standards, procedures and legislation in the delivery of work outputs.
  • Adhere to organisational policies and procedures.
  • Conduct office inspections

Experience

  • managing health programmes

Cleaner – Office of the City Manager – CMAD0004S

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Medical Technologist – Peripheral Hilton Lab – Lancet Laboratories

Position reports to: Regional Technical Manager/Lab Manager

Interested applicants should forward a CV, copies of qualifications, driver’s licence, ID document and proof of SARS and relevant HPCSA registration to Rachel Sehole at fax: (011) 710-8178 or via e-mail, clearly indicating the position title that you are applying for.

Closing date: 13 April 2016

Should you not receive a response within 2 weeks of the closing date, kindly consider your application unsuccessful.

Background checks/assessments will be conducted on short-listed applicants.

Key performance areas :

  • Perform diagnostic testing procedures, review and verify results and interact with pathologists on technical matters to provide all relevant data that may pertain to the prevention, diagnosis or treatment of diseases
  • Operate, maintain and calibrate the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes recording instrument maintenance and quality control results as well as recognising and resolving problems by troubleshooting malfunctioning equipment and taking corrective action
  • Implement sound housekeeping procedures and work effectively with others as a member of a team to ensure a safe working environment in accordance with safety protocols. This includes the ongoing maintenance of quality control standards, adherence to infection control measures, correct disposal of bio-hazardous waste and participation (as per delegated responsibilities) in the preparation process for internal and external audits
  • Report incidents, including instrument failures, find solutions to problems, read documents and action tasks on the laboratory information management system in compliance with relevant organisational policy

Minimum requirements:

  • Grade 12
  • Minimum qualification for a medical technologist is a National Diploma in Biomedical Technology (including experiential training) plus a completed internship of at least 12 months in full-time employment at an approved and accredited training laboratory
  • Registered as a Medical Technologist (in the relevant discipline where he/she is practising) with the Health Professions Council of South Africa (HPCSA)
  • Preferably at least 2 to 5 years’ working experience in a pathology laboratory environment

Ideal requirements:

  • 5 years’ working experience in a pathology laboratory environment
  • Certification in good clinical laboratory practice (GCLP) and basic health and safety are desirable additional training requirements benefits not mentioned

Developer IT Adobe at South African Revenue Service – South African Revenue Service

To ensure development, enhancements, implementation, maintenance and optimisation of systems in order to support business needs. Duties:

Apply and utilise systems in a manner that contributes to efficient and effective service deliver and optimised quality.

Apply processes to improve data validation across service delivery systems in line with operational targets.

Review and ensure the integrity and data quality of all reports and escalate systemic problems as required.

Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations discrepancies.

Keep up to date records of completed work.

Ensure quality of work content, minimise mistakes and continuously improve quality and standards.

Deliver operating results within predefined quality, volume and time standards.

Constantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems to meet contracted targets.

Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives. People

Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.

Integrate new knowledge attained through formal and informal learning opportunities in the execution of your job. Finance

Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations Customer

Ensure client satisfaction by delivering a service that is consistent, seamless and error free. Education Experience

Matric / NQF Level 04

Advance Certificate / National Diploma in IT / Computer Science or NQF Level 06

5 years development exposure to: Adobe Life Cycle, Flex, Flashbuilder, Java, JavaScript/Action Script, XML

5 years development experience Adobe Technology or Java Environment Employment EquityThe Employment Equity policy of SARS will be considered as part of the recruitment and selection process. For statistical purposes, please indicate your Equity status (race, gender and disability) on your CV.

The ideal candidate will have the following competencies:
Ability

Maintain, monitor and fine-tune the application environment to ensure stability and optimum performance.

Report on any deviations and facilitate the escalation thereof.

Assist on the formulation of technical and program specifications.

Participate in feasibility studies for alternative implementation strategies or enhancements of application modules and procedures.

Experience

5 years Java, VB6, VBA, VB .NET, C#, Web Services, XML experience

5 years Adobe development experience: Adobe Forms (PDF) or Flex/Air

Minimum of 5 year (provable) development experience within Java realm

Knowledge

Version control

Change management

Knowledge of the development lifecycle

Knowledge of enterprise scale systems implementations

About The Employer

Employment Equity The Employment Equity policy of SARS will be considered as part of the recruitment and selection process. Suitably qualified African women and Persons with Disabilities are encouraged to apply.It is the applicants responsibility to have all foreign qualifications evaluated and verified by the South African Qualification Authority (SAQA) and proof thereof must be attached. Successful candidates will be subjected to personnel suitability checks including pre-employment screening, vetting and integrity assurance testing and will be further required to declare their private interests on an annual basis. Appointment is subject to a positive outcome of the relevant checks.Putting our people first is an integral part of SARS business strategy. In support of this and our ongoing evolution towards becoming the best employee-centric employer in South Africa, our Human Resources strategy aims to create a high performing environment for our people by role modelling and embedding the right behaviours and values.

Team Member Cam Collections X3 at South African Revenue Service – South African Revenue Service

About the Position

Job Purpose

Support the Specialist Collector on the effective management and collection of the debt through finalization of the allocated debt cases within the turnaround times which should lead to the reduction in the debt book.

Job Outputs

Responsible for segmentation of the debt book in terms of age, identified collectable debt, objections, appeals; on a regular basis as required

Profiling of cases and updating same on the collections systems (Core and SSM)

Follow up on collectable debt by applying the initial collections steps i.e. telephone contact and issue of final demand letter

Updating of the core systems and service Manager with all taxpayer interactions; relevant and up to date notes on activities undertaken to date

Efficient execution and finalisation of a section of the debt book allocated within the targeted turn around time

Liaising with defaulting taxpayers via

Sms

E-mail

Letters

Telephone

Interviews with taxpayers

Ensuring the achievement of set collections and case finalisation target

Effective use of collections tools available to the collectors to ensure on time collections of dues e.g. garnishee orders, summons, taxpayer tracing systems

Ensuring that taxpayers are kept up to date with their outstanding debt by issuing statements of accounts monthlyFollow

Follow up on promises to pay and ensure proper allocation and timely monitoring of

Payments

Debt and Stop Orders

Taxpayer queries

Issuing and serving of final demands, legal notices and summons for outstanding debt and returns (continuous non-compliance)

Assist with tracing of taxpayers for latest contact numbers and physical addresses for follow up.

Liaise with Taxpayer Interface Office on cases requiring intervention.

Qualifications and Experience

Bachelors degree or Diploma in Accounting

Tax certificate will be an added advantage

2 – 3 years experience in a collections environment

The ideal candidate will have the following competencies:
Ability

Ensuring that taxpayers are kept up to date with their outstanding debt by issuing statements of accounts monthly.

Profiling of cases and updating same on the collections systems.

Follow up on collectable debt by applying the initial collections steps i.e. telephone contact and issue of final demand letter

Effective use of collections tools available to the collectors to ensure on time collections of dues e.g. garnishee orders, summons, taxpayer tracing.

Responsible for segmentation of the debt book in terms of age, identified collectable debt, objections, appeals; on a regular basis as required.

Ensuring the achievement of set collections and case finalisation target.

Updating of the core systems and service Manager with all taxpayer interactions; relevant and up to date notes on activities undertaken to date.

Efficient execution and finalisation of a section of the debt book allocated within the targeted turn around time.

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process. Suitably qualified African women and Persons with Disabilities are encouraged to apply.

It is the applicants responsibility to have all foreign qualifications evaluated and verified by the South African Qualification Authority (SAQA) and proof thereof must be attached. Successful candidates will be subjected to personnel suitability checks including pre-employment screening, vetting and integrity assurance testing and will be further required to declare their private interests on an annual basis. Appointment is subject to a positive outcome of the relevant checks.

Putting our people first is an integral part of SARS business strategy. In support of this and our ongoing evolution towards becoming the best employee-centric employer in South Africa, our Human Resources strategy aims to create a high performing environment for our people by role modelling and embedding the right behaviours and values.

Specialist Audit Financial Services X1 at South African Revenue Service – South African Revenue Service

About the Position

Job Purpose

To conduct and ensure the effective and efficient execution of complex audits in multi tax situations.

Process

Plan, conduct and manage highly complex risk based audits to ensure compliance with relevant acts.

Identify tax gaps and evasion schemes involving complex matters and suggest potential solutions to minimize tax risks.

Appears as a specialist witness in court and attend to court proceedings as and when required.

Utilise understanding of functional area, legislation and mandate to make recommendations to the functional strategy.

Select, develop and assess the applicability of methods and techniques to be applied within the functional work unit.

Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives.

Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.

Monitor and promote the application of governance and required legal compliance in the context of policy and processes.

Provide end-to-end query resolution advice on complex audits conducted by the team.

Conduct research into local international practices trends in order to identify best practice the most practical business solutions options.

People

Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.

Provide specialist know-how, support, advice and leadership in area of expertise.

Integrate new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Comply with organisational internal control and governance standards in finance and procurement processes.

Customer

Provide authoritative, specialist expertise and advice to internal and external customers.

Education

NQF Level 09: Degree or Advanced Diploma in Legal/ Taxation/ Accounting/ Ecominics.

Experience

8 years Tax Audit experience of which 4 years must be Financial Service.

The ideal candidate will have the following competencies:
Ability

Plan, conduct and manage highly complex risk based audits to ensure compliance with relevant acts.

Identify tax gaps and evasion schemes involving complex matters and suggest potential solutions to minimize tax risks.

Select, develop and assess the applicability of methods and techniques to be applied within the functional work unit.

Utilise understanding of functional area, legislation and mandate to make recommendations to the functional strategy.

Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.

Knowledge

The confidence and ability to take timely and appropriate decisions.

Determines taxpayer liability and ensures compliance.

Knowledge of financial accounting principles, classifying, measuring and recording the transactions of SARS.

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process. Suitably qualified African women and Persons with Disabilities are encouraged to apply.

It is the applicants responsibility to have all foreign qualifications evaluated and verified by the South African Qualification Authority (SAQA) and proof thereof must be attached. Successful candidates will be subjected to personnel suitability checks including pre-employment screening, vetting and integrity assurance testing and will be further required to declare their private interests on an annual basis. Appointment is subject to a positive outcome of the relevant checks.

Putting our people first is an integral part of SARS business strategy. In support of this and our ongoing evolution towards becoming the best employee-centric employer in South Africa, our Human Resources strategy aims to create a high performing environment for our people by role modelling and embedding the right behaviours and values.

Executive Secretary Grade 05B at South African Revenue Service – South African Revenue Service

To execute specialised administration, secretarial, office support and co-ordination of functions for the Chief Officer: Human Capital Development. This requires an understanding of enterprise processes procedures in such a way that operational effectiveness and performance are enhanced.

Outputs and Accountabilities:
Process

Ensure correspondence and information received from external and internal sources is verified and receive the necessary attention.

Ensure that all information is treated in a confidential manner.

Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations discrepancies.

Keep up to date records of completed work.

Ensure quality of work content, minimise mistakes and continuously improve quality and standards.

Deliver operating results within predefined quality, volume and time standards.

Constantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems to meet contracted targets.

Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.

Execute administrative tasks to support top management on a day to day basis.

Ensure that the top management’s schedule is planned, co-ordinated and adhered to on a daily basis.

Administer detailed travel plans, itineraries and agendas.

Compile documentation for meetings.

Provide a gateway role to manage direct access to the top management’s office and time.

Administers and co-ordinate flights, accommodation and car hire bookings for local and overseas travel and reconcile expense claims.

Manage diary, internal and external meetings, email correspondence and service meetings chaired by the Chief Officer: Human Capital Development.

Administers the composition and preparation of correspondence as per request and afford them the confidential treatment they require.

Ensure that data and document management for the office are accurately safe guarded, stored, and managed with the level of confidentiality they require.

Administer parliamentary correspondence including referencing and cabinet memos.

Execute level liaison at Ministerial, Commissioner, Chief Officer and Group Executive level.

Ensure smooth external liaison and coordination with other government departments and third parties.

People

Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.

Integrate new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.

Provide input into the budgeting process and liaise with Finance regarding accounting for variances.

Customer

Ensure client satisfaction by delivering a service that is consistent, seamless and error free.

Minimum Requirements:Education:
Matric

Bachelor’s Degrees or Advanced Diplomas in Business Administration or Commerce

Job Experience:
6 Years in the Office Administration environment, including 4 Years at executive level.

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process. For statistical purposes, please indicate your Equity status (race, gender and disability) on your CV.

The ideal candidate will have the following competencies:
Ability

Ensure correspondence and information received from external and internal sources is verified and receive the necessary attention.

Deliver operating results within predefined quality, volume and time standards.

Ensure quality of work content, minimise mistakes and continuously improve quality and standards.

Ensure that all information is treated in a confidential manner.

Experience

4 Years at executive level.

6 Years in the Office Administration environment

Knowledge

Administrative Support – The provision of effective administrative support to internal and external stakeholders

Administration – Obtains, records, analyses, and reports information to enable effective and efficient administrative processes

Planning and Organising – Ability to organise, prioritise and, where applicable, delegate work activities to efficiently accomplish tasks and meet o

Plan and Conduct Meetings – The ability to organise, plan and coordinate activities related to a meeting of a business nature

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process. Suitably qualified African women and Persons with Disabilities are encouraged to apply.

It is the applicants responsibility to have all foreign qualifications evaluated and verified by the South African Qualification Authority (SAQA) and proof thereof must be attached. Successful candidates will be subjected to personnel suitability checks including pre-employment screening, vetting and integrity assurance testing and will be further required to declare their private interests on an annual basis. Appointment is subject to a positive outcome of the relevant checks.

Putting our people first is an integral part of SARS business strategy. In support of this and our ongoing evolution towards becoming the best employee-centric employer in South Africa, our Human Resources strategy aims to create a high performing environment for our people by role modelling and embedding the right behaviours and values.