iJet International Jobs in South Africa : Customer Services Consultant

Reporting to the Customer Service Manager, the Customer Services Consultant will consistently deliver the best service experience to both customers and co-workers. We are seeking a team player with a professional, polite, approachable and always helpful demeanor.

Requirements

  • Able to handle calls from distressed or irate clients and ability to tolerate rejection and continue to achieve objectives despite setbacks
  • Able to take guidance and feedback to improve and move forward
  • Display willingness to contribute and participate in team activities
  • Adhere to applicable information security procedures and policies as updated from time to time on the ISMS
  • Report any information security incidents or potential information security threats to the Information Security Officer
  • Must have the ability to pass a pre-employment background check
  • Must have the ability to work in Cape Town, South Africa without any restrictions

Responsibilities

    • Frontline to all calls and inquiries from clients and co-workers that originate by phone, email and web, globally
    • Support all iJET business units
    • First line support for iJET products and services
    • Maintain personal effectiveness and consistency of performance when working under personal and/or work-related pressure/stress
    • Must be amicable and professional
  • Task includes, but not limited to:
  • Monitoring of current worldwide events; identifying and issuing travel safety alerts
  • Assist in research; for corporate profiles and for evacuations
  • Provide information and assistance on range of products and services
  • Managing client subscriptions to in house on-line publications and alerts
  • Assist with crisis management and responses
  • Assist with travel and accommodation arrangements

Skills

  • Good written communication skills is able to deliver in written format the appropriate advice and information
  • Excellent verbal communication skills has the ability to convey information verbally to fellow team members and clients.
  • Ability to speak English clearly, confidently and understandably in order to discuss issues for clarification and explanation
  • Ability to answer queries in a concise manner
  • Must have basic computer literacy
  • Good attention to detail
  • Attained Matrix or equivalent

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How to Apply

Submit your CV and Application online : Click Here

Praekelt Graduate Opportunity 2018

As a respected Product Support Graduate you will be expected to, use your high energy and social skills to partner with our client’s customers to help them achieve maximum benefit from their products.

When a user emails or sends you a chat with a problem or support query, it is important that you develop a strong rapport and make the user feel that someone is listening and understanding them.

You should be able to remember answers to frequently asked questions and troubleshoot with ease.

Key Focus Areas:

  • Managing incoming email and chat user support inquiries
  • Identifying and assessing user needs to achieve satisfaction

Responsibilities:

  • Be an expert when it comes to the product and potentially for other products in the future
  • Act as a liaison to resolve any emerging problems that our users might face with accuracy and efficiency
  • Handle queries and complaints, provide appropriate solutions and alternatives within the time limits, following up to ensure resolution and keep records of customer interactions
  • Tech-Savvy within software
  • Follow communication procedures, policies, and guidelines
  • Respond from a pre-prepared script that applies to the situation at hand
  • Go the extra mile to engage with customers
  • Able to commute to 44 Stanley Avenue (Praekelt offices) as a primary place of work

Working hours: 9am – 5pm working days whilst achieving the following turnaround times:

  • Live chat response time: 5 minutes
  • Email Support via email response time: 30 minutes
  • Management of content to be uploaded to the brand management portal during downtime

Desired skills and experience:

    • High school qualification (Essential)
    • Diploma / Degree or the equivalent (advantageous)
    • Proven customer support experience or experience as a client service representative, in sales or marketing
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent written communication abilities and interpersonal skills
    • Ability to multi-task, prioritize, and manage time effectively
    • Be able to learn quickly so they can acquire the product knowledge to answer users questions accurately
    • What will make you stand out from the rest:
    • Excited to help users
    • Patient, empathetic and passionately communicative
    • Problem-solving should come naturally
  • CLICK HERE TO APPLY

Confident at troubleshooting and investigate if you don’t have enough information to resolve users queries, support issues or complaints

Praekelt is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, national origin or physical ability.

RCL FOODS Internship Opportunity 2018

RCL FOODS is seeking an HR Intern to join our Consumer Division. The role will be based in Randfontein and report to the HR Practitioner.

The successful incumbent will be responsible for maintaining satisfied clients by delivering assistance and administrative support on various projects.

Our People

RCL FOODS believes that passion breeds success which is why there is a focus on teamwork, innovation, and dedication. The business respects individuals and nurtures them by empowering them to grow and values every employee’s contribution to the Group.

Self-management and accountability are key elements to foster an efficient and productive workforce and the business strives to empower its staff to be passionate in all that they do and encourages them to influence decision-making processes and outcomes.

The business is mindful of the fact that its employees strive for career growth, and for this reason, offer internal training programmes in various disciplines across all the functions of the Group.

Knowledge and Skills Requirements

• Must be highly analytical

• Ability to work and communicate with people on all levels

• Ability to work with minimum supervision

• Ability to plan and coordinate small jobs

• Minimum Requirements Completed Human Resources Management Degree / BComm HR

• Working knowledge experience in MS Office (Excel, Word, Powerpoint)

• Excellent communication skills

Duties & Responsibilities

• Develop a current knowledge of HR Laws and Regulations

• Keep abreast of new developments in the HR field

• Develop a working knowledge of HR information database and searchable resources

• Track progress, deadlines, and priorities of all projects

• Responsible for all meeting arrangements

• Maintain a satisfied level of customer service with clients both external and internal

Policy

We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible.

Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals

Administrative Officers Wanted In Pretoria

ADMINISTRATIVE OFFICER X2
CD: HR and Corporate Services (Ref No: 053/2018)
CD: Strategy Communications (Ref No: 054/2018)
SALARY : R226 611 – R266 943 per annum (Level 07) plus benefits
CENTRE : Pretoria

REQUIREMENTS : A 3 year tertiary qualification (NQF 06) in the areas of Public Administration,
Office Management/Administration or equivalent with at least 3 years
appropriate experience of which 2 years must be in an administrative
environment and 1 year at supervisory level. An NQF 7 qualification will serve
as an advantage. Should possess the following skills: Ability to apply technical/
professional skills. Ability to accept responsibility, work independently, and
produce good quality of work. Must be a team player, flexible, reliable and
have good verbal and written communication skills. Must have good
Interpersonal relations, Planning and Execution skills and good leadership
skills. Ability to Manage/Control financial resources and supervise staff. Must
have the ability to delegate and empower subordinates. Knowledge of PFMA
and Public Service Act and Regulations.

DUTIES : The successful candidate will be responsible for rendering an effective
administrative support to the Chief Directorate. This entails rendering of
effective procurement support: Compile and coordinate procurement plans for
the Unit which is aligned to the budget and monitor expenditure and
implementation of procurement plans. Rendering of general administrative
support within the Unit collecting, analysing and collating of information as
requested by the Supervisor, drafting of correspondence (submissions, letters
and reports) as instructed by the Supervisor, sending and receiving of faxes,
e-mails, etc. and following up on outstanding issues/submissions/reports, and
compiling progress/monthly and related reports. Rendering of effective human
resources support: Ensure timely submission of performance agreements,
reviews and assessments of staff members of the Unit, coordinate and
consolidate training according to PDP’s and ensure that leave registers are
completed in the Unit. Updating/recommending of enabling Prescripts,
Policies and Procedures.

ENQUIRIES : Ms J Mchunu, Tel No: (012) 312 0462.

How to Apply

Applications must be sent to: The Department of Planning, Monitoring and
Evaluation (DPME), by mail to Private Bag X944, Pretoria, 0001 or hand
delivered at 330 Grosvenor Street, Hatfield, Pretoria. www.dpme.gov.za
FOR ATTENTION : Ms J Mchunu
CLOSING DATE : 25 May 2018 @ 12:00 pm
NOTE : The relevant reference number must be quoted on all applications. The
successful candidate will have to sign an annual performance agreement and
will be required to undergo a security clearance. Applications must be
submitted on originally signed Z.83 accompanied by original certified copies
of qualification(s), Identity Document, valid driver’s license (where
driving/travelling is an inherent requirement of the job), proof of citizenship if
not RSA citizen, and a comprehensive CV specifying all experience indicating
the respective dates (MM/YY) as well as indicating three reference persons
with the following information: name and contact number(s), email address
and an indication of the capacity in which the reference is known to the
candidate. Applicants will be required to meet vetting requirements as
prescribed by Minimum Information Security Standards. All copies must be
certified in the past 12 months. Failure to submit the above information will
result in the application not being considered.

2X Administrative Officers Wanted Pretoria

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ADMINISTRATIVE OFFICER X2
CD: HR and Corporate Services (Ref No: 053/2018)
CD: Strategy Communications (Ref No: 054/2018)
SALARY : R226 611 – R266 943 per annum (Level 07) plus benefits
CENTRE : Pretoria

image
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REQUIREMENTS : A 3 year tertiary qualification (NQF 06) in the areas of Public Administration,
Office Management/Administration or equivalent with at least 3 years
appropriate experience of which 2 years must be in an administrative
environment and 1 year at supervisory level. An NQF 7 qualification will serve
as an advantage. Should possess the following skills: Ability to apply technical/
professional skills. Ability to accept responsibility, work independently, and
produce good quality of work. Must be a team player, flexible, reliable and
have good verbal and written communication skills. Must have good
Interpersonal relations, Planning and Execution skills and good leadership
skills. Ability to Manage/Control financial resources and supervise staff. Must
have the ability to delegate and empower subordinates. Knowledge of PFMA
and Public Service Act and Regulations.

ENQUIRIES : Ms J Mchunu, Tel No: (012) 312 0462.
How to Apply

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Coca-Cola Beverages South Africa HR Learnership

Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in the HR Department. They are looking for talented individuals with the relevant skills and experience for a Business Administration Learnership.

Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in the HR Department. We are looking for talented individuals with the relevant skills and experience for a Business Administration Learnership. The successful candidate will report directly to the HR Coordinator.
Requirements

  • A Grade 12 qualification with Maths and English (pass rate of at least 50%) is essential
  • Proficiency in English and any other South African language
  • 1 Year work experience
  • Must not have previously completed the same qualification/learnership at another company or organisation
  • South African citizens
  • Employment Equity Candidate
  • Must be unemployed
  • Aged between 18 and 35
  • Present a valid medical record detailing their disability
  • Candidates must be willing to commit for 12 months
  • Self-motivated
  • Organised
  • Results Driven
  • Attention to detail
  • Good verbal and written communication skills
  • Ability to work in a flexible working environment (includes week-ends and public holidays)
  • Ability to work in a pressurised working environment
  • No criminal record or a negative credit record
  • Candidates must not be enrolled in any formal full time studies
  • Candidate must be willing to attend classes weekdays, and Saturdays if required
  • Must be willing to work at the Regional location

Duties
Complete NQF level 4 HR Management Practice and Support Learnership Programme.
Provide administrative support throughout the year, during peak business periods and when teams are on leave.

The Learnership is a structured integrated learning programme that combines theoretical (formal) training and on-the-job learning (structured work experience).

How To Apply
There are 2 opportunities available:

Closing date: 18 May 2018

Only disabled candidates will be considered for this position.

VACANCIES AVAILABLE in GOVERNMENT

Provincial Administration In Western Cape has various entry level post such as Farm Aid, Personal Assistant, Artisan, Food Services and so much more.

DEPARTMENT OF AGRICULTURE
FARM AID: OUDTSHOORN RESEARCH FARM (2 POSTS)
REF NO: AGR 2018- 17
SALARY : R90 234 per annum (Level 2)
CENTRE : Department of Agriculture, Western Cape Government
REQUIREMENTS :
Basic literacy and numeracy (Abet level 2-Grade 5).
Recommendations: A minimum of 2 years’ relevant experience;
Advanced experience of ostriches;
Experience of research techniques;
Must be willing to work after hours, over weekends and public holidays.
Competencies: Knowledge of the following: Infrastructure;
General farm work;
Ostriches and research;
Irrigation of Lucerne of land;
Ability to work well within a team;
Ability to do physical work;
Communication skills in at least two of the three official languages of the Western Cape.
DEPARTMENT OF COMMUNITY SAFETY
PERSONAL ASSISTANT: PROVINCIAL SECURITY OPERATIONS,
REF NO: CS 2018-07 SALARY : R226 611 per annum (Level 7)
CENTRE : Department of Community Safety, Western Cape Government
REQUIREMENTS :
Grade 12 (Senior Certificate or equivalent qualification) plus a Secretarial Certificate/Office Administration Diploma;
A minimum of 3 years’ relevant experience in office administration and/or rendering a support services to senior management.
Recommendations: Knowledge of security risk management methodology or experience in a safety & security / risk management environment.
Competencies: Knowledge and/or understanding of the following:
Policies, prescripts, regulations and procedures;
Administration and Financial Management;
Procurement Processes;
Knowledge and/or understanding of functioning, systems and processes of government;
Proven computer literacy in MS Office (Word, Excel and PowerPoint);
Excellent (written and verbal) communication skills in at least two of the official languages of the Western Cape Province;
Excellent typing, telephone etiquette, planning, organising and report writing skills;
Ability to do research and analyse documentation.

DEPARTMENT OF HEALTH
ARTISAN FOREMAN GRADE A (HELPDESK)
SALARY : R267 756 per annum
CENTRE : Groote Schuur Hospital, Observatory
REQUIREMENTS :
Minimum educational qualification: Appropriate Trade Test Certificate.
Experience: 5 years’ experience as Artisan after obtaining the Trade Test Certificate.
Inherent requirements of the job: Valid (Code B/EB) driver’s licence.
Perform Artisan and standby duties and attend to emergency breakdowns afterhours.
Competencies (knowledge/skills): Computer literacy (i.e. MS Office: Word, Excel, Access and Outlook). Experience in handling telephone queries.
Ability to communicate in at least two of the three official languages of the Western Cape.

SALARY : Grade A: R167 778 per annum Grade B: R197 631 per annum Grade C: R230 721 per annum
CENTRE : Groote Schuur Hospital, Observatory
REQUIREMENTS :
Minimum educational qualification: Appropriate Trade Test Certificate.
Experience: Grade A: No experience required.
Grade B: At least 18 years appropriate/recognisable experience in the area after obtaining the relevant Trade Test Certificate.
Grade C: At least 34 years appropriate/recognisable experience in the area after obtaining the relevant Trade Test Certificate.
Inherent requirements of the job: Valid (Code B/EB) driver’s licence.
Perform standby duties and work overtime when required.
Competencies (knowledge/skills): Conversant 65 with the Machinery and Occupational Health and Safety Act.
Computer literacy.
Proficiency in at least two of the three official languages of the Western Cape.
High tension knowledge will serve as a strong advantage.

FOOD SERVICES SUPERVISOR
Chief Directorate: General Specialist and Emergency Services
SALARY : R127 851 per annum
CENTRE : Valkenberg Hospital, Observatory
REQUIREMENTS :
Minimum educational qualification: General education and Training Certificate (GETC)/Grade 9 (Std 7).
Experience: Appropriate experience in Food Service environment.
Inherent requirements of the job: Willingness to work shifts, weekends and public holidays.
Must be physically fit to lift heavy objects and be on their feet the entire day.
Ability to work in large scale freezers and cold rooms.
Competencies (knowledge/skills): Knowledge of disciplinary procedures and the ability to maintain discipline and handle conflict.
Knowledge of therapeutic diets, theory, preparation and cooking methods, quality and portion control according to standardised recipes in an Industrial Food Service Unit.
Computer literacy (i.e. MS Office, Word and Excel), writing and numeracy skills, good communication skills and cultural diversity knowledge (proof of Computer literacy must be attached or mentioned in CV).
Sound communication skills (written and verbal) in at least two of the three official languages of the Western Cape.

DEPARTMENT OF THE PREMIER
HR CLERK: LEAVE ADMINISTRATION,
REF NO: DOTP 2018-37
SALARY : R152 862 per annum (Level 5)
CENTRE : Department of the Premier, Western Cape Government
REQUIREMENTS :
Grade 12 (Senior Certificate or equivalent qualification).
Recommendations: Persal Experience.
Competencies: Knowledge in the following: National and provincial instruments and legislation with specific reference to the Public Service 68 Acts, regulations and applicable resolutions;
Leave determination;
Registry duties, practices as well as the ability to capture data;
Storage and retrieval procedures in terms of the working environment;
Proven computer literacy;
Communication (written and verbal) skills in at least two of the three official languages of the Western Cape.

DEPARTMENT OF TRANSPORT AND PUBLIC WORKS​​​​​​​
ADMINISTRATIVE OFFICER: REGISTRATION AND COMPLIANCE,
REF NO: TPW 2018-63
SALARY : R226 611 per annum (Level 7)
CENTRE : Transport and Public Works, Western Cape Government
REQUIREMENTS :
Senior Certificate (Grade 12) with a minimum 3 years’ administration experience.
Recommendations: Transport experience.
Competencies: Knowledge in the following: Performance system processes;
Transport legislation policies;
InterGovernmental internal relations, public participation and public transport;
Financial Management prescripts;
Proven computer literacy (NLTIS, RAS, LTPS and Live Link);
Proven computer literacy;
Communication (written and verbal) skills in at least two of the three official languages of the Western Cape Province.
Provincial Administration In Western Cape has various entry level post such as Farm Aid, Personal Assistant, Artisan, Food Services and so much more.
Only applications submitted online will be accepted. To apply submit your application online only: www.westerncape.gov.za/jobs
NOTE :
Only applications submitted online will be accepted.
Shortlisted candidates will be required to submit copies of their documentation for verification purposes.
These candidates will be required to attend interviews on a date and time as determined by the department.
Kindly note that technical support is only available from Monday to Friday from 8:00 to 16.00 should you experience any difficulties with your online application.
Please ensure that you submit your application before the closing date as no late applications will be considered.
The selection process will be guided by the EE targets of the employing department

Social Media Job at CBR 2018

A social media internship offering you an opportunity to work on leading local and international brands. Usually leads to a permanent post.

At CBR we live by the motto that “it is never too late to learn or try new things”. Our highly skilled staff are experts in their respective service offerings, always striving to improve, perfect and turn heads. We learn from one another, every day, and this allows us to grow and develop as an agency, and as individuals.

Requirements

  • Digital marketing knowledge.
  • An understanding of social media platforms.
  • Social Media experience is a bonus.
  • Ability to work under pressure.
  • Eloquence and great writing skills.
  • Creativity and the ability to think outside the box.

Location: Johannesburg, Illovo, Sandton

Please submit your application to email protected.

Closing date for all entries will be at end of business on Friday, 4th May 2018. Correspondence will only be entered into with candidates who reach the short list. Should we not contact you within two weeks from the closing date, please consider your application as unsuccessful.

Ecolab’s Customer Care Intern

As a respected Customer Service Agent, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab’s products.

Join Ecolab’s call center in Chloorkop, Johannesburg, and become part of a dynamic team that loves their work and enjoys each other.

As a team, we strive to exceed our objectives to help drive greater customer satisfaction.

What You Will Do:

  • Process 60-100 inbound calls per day
  • Manage outbound calls, depending upon the volume
  • Must possess solid problem solving & interpersonal skills
  • Handle all calls in a prompt and courteous manner
  • Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems
  • Complete a call on screen accurately while speaking with the customer
  • Process orders, literature requests, and applies information to our customers
  • Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues

Candidate must reside in Johannesburg

Minimum Qualifications and Requirements:

  • High school qualifications/Secondary diploma or equivalent
  • Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook).
  • Ability to interact professionally with others and work independently in a fast-paced environment
  • Strong problem solving and interpersonal skills
  • Excellent verbal and written communication skills
  • Highly dependable team player
  • Ability to prioritize workload and complete responsibilities on time
  • Fluent in English

What’s in it For You:

  • Enjoy non-traditional work hours that fit the schedule you need
  • Be recognized for meeting goals, and secure opportunities for advancement
  • Sharpen your professional business acumen
  • Work for a stable, growing, global Fortune 500 company
  • Comprehensive benefits package starting day 1 of employment.

CLICK HERE TO VIEW AND APPLY ONLINE

DRDLR Seeks An Office Assistant

Department of Rural Development and Land Reform is seeking to employ an Office Assistant. The entry requirement is a national diploma in Office Administration.

OFFICE ASSISTANT

(REF NO: 3/2/1/2018/113) Office of the Chief Registrar of Deeds

SALARY : R226 611 per annum (Level 7)

CENTRE : Pretoria

REQUIREMENTS :

  • National Diploma in Office Administration/Public Administration.
  • 1-year experience in rendering secretarial and support services to senior management.
  • Government systems and structures.
  • Understanding of the management information and formal reporting system.
  • Professional office etiquette.
  • Knowledge of office administration.
  • Good interpersonal skills.
  • Communication skills (Verbal and Written).
  • Organisational and planning skills.
  • Good reporting skills.
  • Computer Literacy.
  • Good interpersonal relations Skills.
  • Ability to take initiative and work independently.
  • Ability to maintain confidentiality.

DEPARTMENT OF RURAL DEVELOPMENT AND LAND REFORM
DRDLR is an equal opportunity and affirmative action employer. It is our intention to promote representivity
in DRDLR through the filling of posts. We reserve the right not to fill a position.

APPLICATIONS :

Only applications submitted online via the e-Recruitment System @ https://drdlr.erecruit.co/candidateapp/Jobs/Browse.aspx will be accepted.

CLOSING DATE: 04 May 2018 at 16:00

NOTE :

Late applications will not be considered after the closing date. Kindly note that technical support is available from Graylink, Monday to Friday from 8:30 to 17.00 @ 021 424 8677 should you experience any difficulties with your online application.

It would be appreciated if you can only upload those course certificates applicable to the post that you apply for.

All applicants must be SA Citizens/Permanent Residents or Non-SA Citizens with a valid work permit.

Applicants will be expected to be available for selection interviews and competency assessments at a time, date and place as determined by DRDLR.

The Department reserves the right to conduct pre-employment security screening and the appointment is subject to positive
security clearance outcome.

Applicants must declare any/pending criminal, disciplinary or any other allegations or investigations against them.

Should this be uncovered post the interview the application will not be considered for the post and in the unlikely event that the person has been appointed such appointment will be terminated.
CLICK HERE TO VIEW ALL VACANCIES