The Estee Lauder Companies Jobs in South Africa : Tom Ford Specialist, V&A

Tom Ford Specialist, V&A

Brand: Tom Ford Beauty


Position Summary:

  • Achieve all Brands key performance indicators and targets
  • Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.
  • Ensure s represents brand in a positive and professional manner at all times
  • Fosters excellent working relationships on counter and with the wider business and retailer.
  • Drive transactions by proactively promoting new products and additional tasks.

Key Roles & Responsibilities:

  • Achieve sales targets.
  • Create ways to achieve sell through targets e.g. On counter Special Events.
  • Ensures customers are treated professionally at all times/Service excellence .
  • Record all sales on a daily basis and be the sales expert.
  • Recruit new customers to the brand.
  • Monitor competitor brands.
  • Ensure client registry is kept up to date at all times.
  • Ensure all clients are informed timorously of promotions and special events.
  • Ensure all sales are recorded on a daily basis according to the standard.
  • All customer returns to be handled according to policy.
  • Ensure in store promotions are organized effectively and timorously.
  • Attend training courses as and when scheduled.
  • Ensure knowledge levels are accurate and up to date.
  • Ensure that attendance is punctual and professional.
  • Ensure a full, clean and neat uniform is worn at all times whilst on duty and ensure personal hygiene levels are at a high standard.
  • Ensure counters, shelves and cupboards are kept clean and dust free at all times.
  • Ensure discontinued stock is removed.
  • Ensure cleaning tools are stocked and in good condition.
  • Ensure all testers are clean and in good condition.
  • Ensure there are sufficient stock for all sku’s and promotions.
  • Ensure display is per merchandising guideline.
  • Ensure that collateral corresponds with promotion
  • Consolidate sales records weekly and then monthly as per required standard
  • Ensure stock counts are done monthly and recorded timorously
  • Ensure stock levels are maintained according to standard
  • Ensures reports are submitted accurately and timorously


  • Grade 12
  • Retail Cosmetics/ Fragrance Experience
  • Ability to work retail hours

Job: Retail – Store

Primary Location: Europe, Middle East, Africa-ZA-WC-Cape Town

Job Type: Standard

Schedule: Full-time

Shift: Variable

Job Number: 188628

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

How to Apply

Submit your CV and Application online : Click Here

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